Community FAQ’s
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All classes are booked through Momence, our online scheduling platform. For step-by-step guides on how to book or cancel a class, update billing details, and more, check out the Momence Help Guide.
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Download the Momence App on iOS or Android, search for Solanti Studios under hosts, and select your class. For full platform features, check out the Momence Customer Guide.
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Classes open for booking up to 3 weeks in advance, closing 1 hour before the class start time.
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No. Single drop-in classes are a one-off purchase. If you purchase a membership, you will receive class credits to book into individual sessions yourself.
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Yes! We offer two distinct intro offers for new clients. You can view them on our intro offer page.
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Your membership activates immediately upon purchase, allowing you to book classes right away.
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You will be auto-billed monthly on the date you originally purchased your membership. To request a billing date change, email hello@solantistudios.com with the subject line: BILLING CHANGE REQUEST.
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Memberships require a 2-month minimum commitment. After 2 months, you can cancel by emailing hello@solantistudios.com with the subject line: CANCEL MY MEMBERSHIP.
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12+ hours notice: Drop-in passes are refunded, and membership credits are returned to your account.
Under 12 hours notice / No-show: Class credits/passes are forfeited (no refunds). Unlimited members will incur a £15 fee.
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Log into the Momence app, view your upcoming classes, and tap the red Cancel button. See the Momence Cancellation Guide for extra help.
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We enforce a strict zero-lateness policy. Doors lock precisely when class starts to avoid disrupting the room and to ensure everyone completes the essential safety warm-up. Late arrivals will not be permitted entry.
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We don’t have designated parking however we’ve left some options below:
High Street: 2 hours free (to the right of the building).
On-Street: Free parking directly opposite the studio and in surrounding residential roads.
Sainsbury's: 30 minutes free (additional time refunded with a store purchase).
Public Transport: A bus stop is located directly outside the studio.
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We do not have lockers or changing rooms, but we provide cubbies under the studio benches for your shoes and bags. The main studio doors are locked during class for security. We have a single bathroom (no showers).
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Yes, we have a fresh tap water dispenser available—just bring your own bottle.
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All classes run for 50 minutes. Arrive 10 minutes early to take off your shoes at the front, store your items in the cubbies, and meet your instructor. She will check you in, ask about any injuries, and show you around the space.
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Arrive 5–10 minutes early. For heated classes, we recommend 10 minutes prior to help your body acclimate to the heat. Note: Doors open 10 minutes before class, as another session may be in progress.
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Bring a water bottle, comfortable workout clothes, and a grippy mat towel (required for heated classes). We supply the mats and standard props.
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Please complete the digital health form sent to you before your first class. Always inform your instructor before class starts so they can offer safe modifications.
*REMINDER WE DON’T ALLOW PREGNANT CLIENTS TO OUR HEATED CLASSES
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Yes, before and after class! If you wish to film yourself during class, please set up on the back row and ensure you do not film other clients without their permission.